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If you can't sign into your Microsoft account, use our guided tool below to help you find the correct solution. Use your Microsoft account to sign in to Microsoft services like Windows, Microsoft 365, OneDrive, Skype, Outlook, and Xbox Live.
Windows 11 in S mode is designed for security and performance, exclusively running apps from the Microsoft Store. If you want to install an app that isn't available in the Microsoft Store, you'll need to switch out of S mode. Windows 11 in S mode is only available in the Windows 11 Home edition.
If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.
Getting ready for the Windows 11 upgrade. How to check if your device meets Windows 11 system requirements after changing device hardware. Learn how to use the PC Health Check app to help you improve your device performance.
Most of the advanced display settings from previous versions of Windows are now available on the Display settings page. Select Start > Settings > System > Display. If you want to change the size of your text and apps, choose an option from the drop-down menu next to Scale.
Install the latest updates for Windows. Windows 11 automatically downloads and installs updates to make sure your device is secure and up to date. This means you receive the latest fixes and security updates, helping your device run efficiently and stay protected.
Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.
Windows 10 Home can upgrade to Windows 11 Home in S mode without needing to switch out of S mode. Instructions for switching out of S mode (to be completed before attempting to upgrade): On your PC running Windows 10 in S mode, open Settings > Update & Security > Activation.
Find operating system info in Windows 11. To find out which version of Windows your device is running, press the Windows logo key + R, type winver in the Open box, and then select OK. Here’s how to learn more: Select Start > Settings > System > About . Open About settings.
Install or add a local scanner. In most cases, all you have to do to set up a scanner is to connect it to your device. Plug the USB cable from your scanner into an available USB port on your device, and turn the scanner on. If that doesn't work, here's a way to do it manually.
This FAQ is intended to answer questions about upgrading to Windows 11. An update ensures you have the most recent features and security improvements for your current version of Windows. If you want to update your device and need more info, see Windows Update: FAQ.
