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  1. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip. Check in for your trip. Add checked bags.

  2. Contact us online. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number. The flight number, date of travel, and your origin and destination. Need help with something else? Contact us by mail.

  3. Contact American. Reservations and ticket changes. Manage your trip online and save time. You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online:

  4. Mar 6, 2024 · How to contact airline customer service. Next, let's review each major U.S. carrier and how to reach a phone agent quickly. Bookmark this page, as it's an easy one-stop shop for customer service numbers. American Airlines. Best approach: Live chat with AA online or via mobile app

  5. Email: american.support@aa.com Phone: 800-621-8489 Be prepared to enter your 7-digit IATA number, or the 6-digit CART number for your contracted corporate account

  6. If you bought your ticket or related travel products and services through American Airlines, you can request a refund or check your refund status. Request a refund. Check the status of a refund. If you bought your ticket from a travel agent or on another website, contact them for refund help.

  7. Jan 10, 2024 · The best way to reach American Airlines AAdvantage customer service is to call them at (800) 882-8880. You can also chat with AAdvantage customer service through the American Airlines mobile app.

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