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   How does Avanti West Coast manage disruptions?

   • Avanti West Coast, along with the rest of the rail industry, recognise how important it is that we manage disruptions correctly. Part of this is to provide customers with as much information as possible, and as quickly as possible, about the impact on their journeys so that they can make informed decisions.

   Dealing with delays | Avanti West Coast

   www.avantiwestcoast.co.uk/help-and-support/dealing-with-delays

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   What is delay pay & how does it work?

   • Delay Repay is a national scheme that makes it easier to claim compensation when your journey is delayed. You can claim Delay Repay if your journey with Avanti West Coast has been delayed by 15 minutes or more. Depending on the length of your delay, you may be entitled to compensation equivalent to all or part of your ticket cost.

   Delay Repay | Train Delay Compensation | Avanti West Coast

   www.avantiwestcoast.co.uk/help-and-support/delay-repay

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   Does Avanti west coast have a delay pay account?

   • Please note, your Delay Repay account is separate from your account on avantiwestcoast.co.uk, so you'll need to register here in addition to an existing booking account (but you can use the same email address). Not registered? Email not verified? You must verify your email before using your Avanti West Coast Delay Repay account.

   Delay Repay | Avanti West Coast

   delayrepay.avantiwestcoast.co.uk/

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   Does Avanti west coast offer a refund?

   • Avanti West Coast has an elaborate refund system to help you get your money back. If, for any reason, you experienced a delay for 15 minutes or more at any Avanti West Coast train station and you decide not to travel after that, you can request a refund right away.

   Request an Avanti West Coast Refund Due to Delay [3 Steps] - DoNotPay

   donotpay.com/learn/avanti-west-coast-refund-delay/

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2. www.avantiwestcoast.co.uk › delay-repayDelay Repay | Train Delay Compensation | Avanti West Coast

   www.avantiwestcoast.co.uk › delay-repay

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   Learn how to claim compensation for your delayed journey with Avanti West Coast. Find out the eligibility criteria, compensation amounts, and how to use the online portal or downloadable form.

3. www.thetrainline.com › great-britain › delay-repayHow to Claim Delay Repay Compensation - Trainline

   www.thetrainline.com › great-britain › delay-repay

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   Learn how to claim Delay Repay compensation from Avanti West Coast and other UK train operators if your journey is delayed or cancelled. Find out the eligibility criteria, the amount of compensation, and the documents you need to submit your claim.

4. donotpay.com › learn › avanti-west-coast-refund-delayHow to Get Avanti West Coast Refund for Delay - DoNotPay

   donotpay.com › learn › avanti-west-coast-refund-delay

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   request refunds. in case their journey is delayed for more than 15 minutes. To create an account with Automated Delay Repay and request a refund from Avanti West Coast, you'll need to meet the following criteria: Sign up for ADR emails. Book an Advance ticket through the website or the app.