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Call Toll-free. 844-GFS-ONLI (844-437-6654). Please dial 711 for relay service. Chat, call, or write a letter. We're always happy to hear your comments and answer your questions here at Gap Factory. Contact us now for customer support.
- Online Ordering & Shipping Information
Top Customer Questions. How do I return or exchange an item...
- Returning Or Exchanging Items
We hope you love your purchase but if you don't, we're happy...
- Online Ordering & Shipping Information
We're available to take your call 7am – 1am ET, 7 days a week: 800- GapStyle (800-427-7895). For customers with hearing impairments: Please dial 711 for relay service. Chat or call — we're always happy to hear your comments and answer your questions here at Gap. Contact us now for customer support.
Find answers to common questions about returns, exchanges, orders, shipping, and more at Gap.com. Chat or call for further assistance or to manage your account.
Chat. Start a chat using the icon in the bottom right corner of the page. Regular chat hours are daily, 7 am - 1 am ET. Call toll-free. We’re available to take your call 7a-1a EST, 7 days a week: 1-844-273-7746. For customers with hearing impairments: Please dial 711 for relay service.
Accessibility. We are committed to making our Website accessible to customers who use screen readers and other assistive technologies. If you have any questions about our site or our merchandise, or you would like to make a purchase, please call 1.844.GFS-Online.