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  1. We ask you to do a security check if we think your account's security might have been affected. If you're having trouble receiving codes to your phone or email address, here are some things you can try: Sometimes the confirmation codes may take longer to arrive.

  2. Try to regain access your email account. If you signed up for Facebook using an email address but you can no longer access the email account, you can try contacting your email service provider to recover your email account.

  3. Select Find support or report profile. Choose Something Else, then click Next. Click Recover this account and follow the steps. Fix other login issues. You can’t access the email address or phone number you use to sign in. You want to find out if your account has been disabled.

  4. If you think your account has been hacked or taken over, you should visit this page to secure your account. We'll ask you to change your password and review recent login activity. Your account may have been hacked if you notice: Your email or password have changed. Your name or birthday have changed.

  5. You can use one of several recovery options to prevent getting locked out of your account in the future: Have an up to date way for us to contact you. We'll be able to send you a confirmation code to reset your password using a trusted email or mobile phone number.

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