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    • Help@ukplaystation.com

      • Send an email for an official response to help@ukplaystation.com. Open your email on a web browser or on your smartphone and write a message that explains your problem or issue in detail, including any steps you’ve already taken to try to fix or resolve it.
      www.wikihow.com › Contact-PlayStation
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  2. Need help with your direct.playstation.com experience? If you're having issues with a direct.playstation.com order, contact us. Find out which online support tools you can use to troubleshoot your issue, and how to contact PlayStation Support.

    • Account & Security

      When you change your email address you receive an email to...

    • PS Store & Refunds

      You can browse PlayStation Store content and make purchases...

    • Games

      PS5 consoles don't support PlayStation®3 discs. If you got...

    • Subscriptions

      Find more information about PlayStation Stars, or get...

    • Connectivity

      You can connect to the Internet with the PlayStation 4...

    • Support

      How can we help? Browse help by category. Account &...

  3. Access Online Assistant. Enter your name and select Start Chat. Make sure you have access to your sign-in ID and your online ID. Sign-in ID: A valid email address used to sign in to PSN. Online ID: A unique display name used to identify you on PSN. Select your issue and answer the chatbot questions. If your issue is solved, the chat ends.

  4. www.playstation.com › en-us › supportPlayStation Support

    How can we help? Browse help by category. Account & Security. PS Store & Refunds. Tiered Services. Games. Hardware & Repairs. Safety. Secure sign in with passkey. Replace your password with a passkey that is synced across multiple devices. You can log into your account more securely using biometrics or a screen lock PIN. Set up passkey.

    • Overview
    • Calling, Emailing, or Writing a Letter to PlayStation
    • Live-Chatting with Customer Service
    • Tweeting Ask PlayStation

    PlayStation is a highly popular video game brand produced by Sony Interactive Entertainment that includes consoles, games, online content, and many other forms of gaming media. PlayStation prides itself on its customer service and satisfaction, so if you need to get in touch with them, it’s actually really easy to do so. There are multiple options ...

    Dial 1-800-345-7669 to call PlayStation for immediate assistance.

    Use any phone to dial the toll-free international number for PlayStation’s customer support between the hours of 8 a.m. and 8 p.m. PST so you can speak directly to a representative. Explain the problem or issue that you’re having so they can assist you.

    Calling the customer service line is the fastest way to get in touch with PlayStation for assistance with technical issues or account problems that you’re having.

    Have your account information handy so the representative is better able to assist you.

    If you call outside of business hours,

    explaining your issue and include your contact information so they can call you back.

    Go to the PlayStation website at

    Open up a web browser and enter the URL into your search bar pull up the official PlayStation website. Allow the web page to full load so all of the features are active. Depending on your location, you may be directed to the PlayStation website that’s relevant for your area.

    For instance, if you live in the US, you may be redirected to

    No matter where you’re located or what site you’re redirected to, you’ll still be able to access the same features and use the live-chatting service.

    If you’re having trouble finding the web page, use a search engine such as

    or Bing and enter search terms like “playstation website” to bring up the page.

    Open up a web browser and type in the URL to reach the @AskPlayStation Twitter page, or use the Twitter app on your smartphone or tablet to pull it up. Make sure you’re logged in to your account so you can contact the page.

    If you don’t have one, you can

    Post a Tweet to the page asking them to contact you.

    Select the option to post a Tweet to the @AskPlayStation page and type a short message that briefly explains the problem or issue that you’re having. Ask PlayStation support to contact you via your Twitter to help you resolve it.

    Posting a Tweet about a problem or question you have about games, online content, or consoles is a great way to get PlayStation’s attention and receive a response.

    Don’t include personal or financial information in a public Tweet to keep yourself protected.

    • 1.4M
  5. Our colleagues at PlayStation are actually better equipped to respond to your PlayStation concerns. Please feel free to contact them at https://support.us.playstation.com/. Regards, Ralph

  6. A place where you can find solutions and ask questions. Community Support by Sony. Get Support Content on the Go! Google Play App Store. Contact us online or by phone for help with your Sony® Consumer Electronics products.

  7. Support Site: www.us.playstation.com/Support Consumer Services Technical Support: 1-800-345-7669 Sony Entertainment Network Accounts and Billing Support: 1-877-971-7669

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