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Zendesk help is the official support site for Zendesk users, where you can find articles, videos, and tutorials on how to use Zendesk products and features. Whether you need help with setting up your help center, using the Iframe app, choosing the best help desk software, or avoiding security risks, Zendesk help has the answers you need.
Looking for help with Zendesk? There are lots of options when you need customer support, pick the one that works best for you: Option 1: Searching the Help Centerand asking your peers in the Community. Option 2: Contacting Zendesk Customer Support from within your product.
Take your support personally. For long-term loyalty, every customer should feel like your only one. Zendesk for Service offers the support features you need to keep customers coming back.
Product and account support. Our help center is fresh and always open for business. If you can’t find the answer you’re looking for, we’re here to lend a hand. Go to the help center.
Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets. Watch the video series to outline a getting started plan and use the featured content below to get up and running. Meet Support.
Asking for help. If you need to contact Zendesk, your options are outlined in Contacting Zendesk Customer Support. Interacting in the help center. Vote or comment on articles and community postings with your questions or insights.
Support on their terms. Some customers prefer to help themselves. All you have to do is put the answers they seek within reach. That’s where a smart knowledge base and help center come in handy. Make it easy for customers to solve their own issue without having to send an email or make a call.
How can we help? Contact us. Zendesk provides an easy to use and scalable customer service solution for your business. Focus on the conversation, not the channel. Start a free trial.
If you're new to Zendesk Support and want a quick overview of what it's all about, this getting started tutorial is for you. We'll introduce the core concepts of Support and then get you on your way to configuring it and going live. This is a fairly quick read for you and we've thrown in some videos along the way.
The support behind Zendesk. We’re a support organization within a support organization, so we get it. As the “super users” and original beta testers who use the software every day, we are empowered to get you the answers you need. Need help? Access our Knowledge Base. We’re big on self-service. Chances are we’ve seen your question before.
