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Google Help. If you forgot your password or username, or you can’t get verification codes, follow these steps to recover your Google Account. That way, you can use services like Gmail,...
Google Help. If you forgot your password or username, or you can’t get verification codes, follow these steps to recover your Google Account. That way, you can use services like Gmail,...
- Overview
- How recovery info helps you
- Add a recovery phone number
- Change a recovery phone number
- Add a recovery email address
- Change a recovery email address
- How recovery info is used
- Fix problems
To make sure you can get back into your Google Account if you ever can’t sign in, add recovery information.
A recovery phone number or email address helps you reset your password if:
• You forget your password
• Someone else is using your account
• You’re locked out of your account for another reason
1. Go to your Google Account.
2. On the left navigation panel, click Personal info.
3. Under "Contact info," click Add a recovery phone to help keep your account secure.
4. Follow the steps on the screen.
1. Go to your Google Account.
2. On the left navigation panel, click Personal info.
3. Under "Contact info," click Phone Phone number.
• Change your recovery phone: Next to your number, click Edit .
• Delete your recovery phone: Next to your number, click Delete .
4. Follow the steps on the screen.
1. Go to your Google Account.
2. On the left navigation panel, click Personal info.
3. Under "Contact info," click Email Recovery email. You might need to sign in.
4. Follow the steps on the screen.
1. Go to your Google Account.
2. On the left navigation panel, click Personal info.
3. Under "Contact info," click Email Recovery email. You might need to sign in.
4. Click on your recovery email address to edit.
Which email to use
Choose an email address that:
Recovery info helps you get back into your account and helps keep your account secure.
Recovery phone number
Here are some ways your recovery phone number can be used:
• To send you a code to get into your account if you’re ever locked out
• To block someone from using your account without your permission
• To make it easier for you to prove that an account is yours
Can't sign in
Go to the account recovery page, and answer the questions as best you can. These tips can help.
Use the account recovery page if:
• You forgot your password.
• Someone changed your password.
• Someone deleted your account.
Tips to complete account recovery steps. If you can't sign in, to try to get back into your Google Account, follow these steps: Go to the Account recovery page. As you complete the steps,...
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When you create a Google Account, we ask for some personal info. By providing accurate info, you can help keep your account secure and make our services more useful. Tip: You don't need a Gmail account to create a Google Account. You can use your non-Gmail email address to create one instead.
Use Google Chat in Gmail. Pin a conversation. Mark a conversation as read or unread. Change your availability status in Google Chat. Use apps in Google Chat. Send a direct message. Forward a message to Gmail. Block and report someone. Search for your chat messages in Gmail.
