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   How does Avanti West Coast manage disruptions?

   • Avanti West Coast, along with the rest of the rail industry, recognise how important it is that we manage disruptions correctly. Part of this is to provide customers with as much information as possible, and as quickly as possible, about the impact on their journeys so that they can make informed decisions.

   Dealing with delays | Avanti West Coast

   www.avantiwestcoast.co.uk/help-and-support/dealing-with-delays

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   What is delay pay & how does it work?

   • Delay Repay is a national scheme that makes it easier to claim compensation when your journey is delayed. You can claim Delay Repay if your journey with Avanti West Coast has been delayed by 15 minutes or more. Depending on the length of your delay, you may be entitled to compensation equivalent to all or part of your ticket cost.

   Delay Repay | Train Delay Compensation | Avanti West Coast

   www.avantiwestcoast.co.uk/help-and-support/delay-repay

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   Does Avanti West Coast pay a 'delay pay'?

   • A spokesperson for Avanti West Coast said: 'We've checked this claim, and his Delay Repay compensation (50 per cent of his fare) is correct. Delay Repay is based on how delayed a passenger is in arriving at their destination. 'The train the customer was originally booked on at 10.19 would have got him into Manchester Piccadilly at 13:05.

   Delay Repay: When can I get a full refund on a train ticket?

   www.thisismoney.co.uk/money/experts/article-10519521/Delay-Repay-refund-train-ticket.html

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   Does Avanti west coast offer a refund?

   • On the way home, you were told you would be able to get a refund for the price of the outbound journey, which was £45.70. With taking the train not cheap, you thought a bit of extra cash in your pocket would be just the ticket. But Avanti West Coast's refund policy has got you stumped.

   Delay Repay: When can I get a full refund on a train ticket?

   www.thisismoney.co.uk/money/experts/article-10519521/Delay-Repay-refund-train-ticket.html

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2. www.avantiwestcoast.co.uk › delay-repayDelay Repay | Train Delay Compensation | Avanti West Coast

   www.avantiwestcoast.co.uk › delay-repay

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   Learn how to claim compensation for your delayed journey with Avanti West Coast. Find out the eligibility criteria, compensation amounts, and how to use the online portal or downloadable form.

3. www.thetrainline.com › great-britain › delay-repayHow to Claim Delay Repay Compensation - Trainline

   www.thetrainline.com › great-britain › delay-repay

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   Learn how to claim Delay Repay compensation from Avanti West Coast and other UK train operators if your journey is delayed or cancelled. Find out the eligibility criteria, the amount of compensation, and the documents you need to submit your claim.

4. www.thisismoney.co.uk › money › expertsDelay Repay: When can I get a full refund on a train ticket?

   www.thisismoney.co.uk › money › experts

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   Feb 17, 2022 · The website clearly notes that for single tickets, a delay of up to 59 minutes is eligible for a 50 per cent refund, while a delay of 60 minutes or more will result in 100 per cent of the...