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- Verifying your account not only helps us confirm you’re legit, it also tells other POF singles that you’re the real deal. When people can trust who you say you are, you’re more likely to make better connections. Here’s how Selfie Verification works: Head to your profile, under My Account tap Manage Account.
blog.pof.com › 2022 › 12Know who they really are with our new Selfie Verification ...
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Dec 20, 2022 · Head to your profile, under My Account tap Manage Account. You’ll see an option to verify your profile, once you hit the verify option you’ll be brought to the verification homepage. On the verification homepage, hit Verify to get a quick overview of our verification process.
Jun 20, 2022 · We need this photo first so we have something to compare your video selfie to. Once your profile pic is good to go, here’s how to verify your profile: Head to your profile and under “My Account” tap “Manage Account” menu. From there, you’ll see an option to verify your profile.
- Support-Related Questions
- Security/Safety-Related Questions
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Q: I’m in need of help for an issue! How do I contact your support team? A: Our Customer Success Team handles support requests through email, and you can reach them at csr@plentyoffish.com! Q: Is there a way to filter by relationship intent so I’m matched with people who I know are looking for what I’m looking for? A:Our matching feature doesn’t of...
Q: When I hide my profile, can I still get messages from members? A: Yes and no! The main purpose around having the “Hide Profile” option is to give you the ability to take a little break from any new connections or explore a current one. Any members that you’ve chatted with before or interacted with (read: a profile view or like) or vice versa wil...
Q: Before POF changed, I was able to see “Who Viewed Me” but now it’s behind a paywall, why can’t I see who Viewed Me anymore? A: We want to encourage and incentivize our members to form mutual interest before sending that first message, so we’ve made this an upgradedfeature. To make up for this change, we’ve worked hard to improve the matches you ...
Q: I don’t understand what the Live! feature is, can you explain what it’s about? A: Live!is your very own online community where you can share thoughts, talents, skills, and conversation with like-minded people all through video chat! It’s a space for everyone, single or otherwise, to connect in a bunch of different ways and you can really choose ...
Jun 20, 2022 · Photo Verification consists of one simple step: taking a video selfie. You will receive "selfie verified" status if the person in your video selfie passes both the Liveness Check and 3D Face Authentication steps.
Mar 6, 2020 · Log in to the app. Tap the Conversations icon. To read a message, tap to the right of the user’s image. Tap on the user’s image to visit their profile. To login: If you have already registered for a POF account, you can login to the app using your username and password. - If you do not...
If you're contacting our team for any membership or billing related questions, just be sure to email from the registered email on your account (otherwise we can't verify it's you, meaning that we can't share account specific information with you!) In addition, you can reach us via live chat support by clicking Support in the lower right-hand ...
Our Commitment to Safety. Being part of our global community means we’ll make sure you feel welcomed, safe, and free to be yourself. The safety, security, and well-being of our members is our top priority. Learn more.
