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  1. Call Us. How can we help you? Contact us if you're ready to book, have questions about your reservation, or just need to speak with someone in our Guest Care team.

  2. To help you plan, on cruises of 3-5 days, please limit your luggage to a maximum of one bag, per person. On cruises of 6 days or longer, no more than two bags, per person.

  3. Contact Guest Care. Already sailed and have questions… or need further assistance? This is the form for you! On the other hand, if you have questions about an upcoming cruise, please contact a pre-cruise service specialist by calling 1-800-438-6744 ext. 70355.

  4. We do not offer a direct dialing service to our ships. The following number is to be used as an emergency contact number for family members not traveling with our guests. In the event of a true emergency, family may contact our call center at 1-800-227-6482 on Mon - Sun, 7:00am - 12am EST.

  5. Our official website is carnival.com — you’re here! Follow us on Facebook, Twitter , Instagram or TikTok for more daily fun. For a look at Carnival through the eyes of our guests, visit Away We Go. For news and press announcements, visit carnival-news.com. To contact us by phone, call 1-800-CARNIVAL.

  6. Online Check-in and Arrival Appointment. Online Check-in U.S Department of Homeland Security (DHS) requires Carnival Cruise Line to submit a final departure manifest with specific guest information at least 60 minutes prior to... Date Updated: 01/12/2024.

  7. Popular Questions. Cruise Cancellation and Itinerary Change Policy. Deposit and Final Payment Requirements. Celebrating Holidays. Carnival's Fly2Fun Air Program. Guest Screening Policy. Code of Conduct. VIFP Club - Carnival's Recognition Program. Online Check-in and Arrival Appointment.

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