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Aug 3, 2022 · BT Phone Number for Phone and Broadband; BT Department BT Phone Number BT Opening Hours IVR Option; Phone & Broadband Billing: 0800 800 150: Monday to Friday 8am to 9pm Weekends 8am to 8pm: Option 1, then option 2: Phone & Broadband Existing Order Enquiry: 0800 800 150: Monday to Friday 8am to 9pm Weekends 8am to 8pm: Option 1, then option 2 ...
- 0800 800 150
- BT Complaints Form
- consumer-resolutionteam@bt.com
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BT’s options for getting in touch are really straightforward. If you prefer to talk to a human directly, it’s easy for both new customers and existing customers. BT takes calls 8am to 9pm Monday to Friday, and from 8am to 8pm on weekends and during holidays.
BT receives complaints through its customer service switchboard. Customers who wish to make a complaint can do so by calling 0330 1234 150, or 150 from their BT Mobile. This phone line is available from 8am to 9pm from Monday to Friday, and from 8am to 8pm at weekends and on bank holidays. You can also send a complaint by post, though it may take u...
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Sep 8, 2022 · If you’re calling from the UK give this number a ring: 0800 800 150 and if you’re calling from outside the UK use this number: +44 150 174 7714. The lines are open 8am-9pm from Monday to Friday; 8am-8pm on weekends and bank holidays. Mobile customers can ring 150 from a BT mobile.