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  1. Chat Support Help - Google Help How can we help you? is a webpage that provides you with various ways to contact Google's chat support team for different products and issues. You can find answers to common questions, troubleshoot problems, or request a live chat with a Google expert.

    • Benefits
    • Key Features
    • What to Expect
    • Requirements
    • Getting Started

    The interface is familiar to many people from their previous use of Gmail for their private email accounts, eliminating the need to learn a new interface for their BU mail. Capacity and availability are backed by Google’s extensive and geographically diverse resources.

    Mailbox storage
    Access to your BU email through a web interface or via any IMAP client on your computer or mobile device
    Continued use of your BU email address after you graduate
    Email integration with BU Google Apps and Google Groups

    Google states that mail will be available 24 by 7 and they “Guarantee 99.9% availability with zero scheduled down-time."

    You must have a BU ID number.
    You must have a current affiliation with the University - active, or alumni - as determined and verified by Human Resources or the Registrar.
    Non-BU affiliates who demonstrate a business need for a BU Google Mail account can be sponsored for a Guest account. Please have your sponsor complete the Guest account request form at www.bu.edu/h...
    Department representatives seeking a Departmental/Service account should submit the request through www.bu.edu/help/tech/accounts.
    Follow our instructions for creating a Google Apps account.
    Once your account is ready, you can log in and begin using BU Google Mail at www.bu.edu/google.
  2. Alternatively, you could enable multiple accounts at described at support.google.com/accounts/bin/answer.py?hl=en&answer=1721977. Also, you are free to forward from BU Google Apps to Gmail, or from Gmail to BU Google Apps, or to keep them as entirely separate accounts.

  3. Create a Gmail account. Change or reset your password. Add another email account to the Gmail app. Add or remove inbox categories & tabs in Gmail. Switch from Microsoft Outlook to Gmail. Change your Gmail settings. Send & open confidential emails. Change Gmail notifications. Can't sign in to your Google Account.

  4. Create a Google Account. Create a strong password & a more secure account. Verify your account. Control what others see about you across Google services. Someone changed your password. Be ready to find a lost Android device. Manage your Location History. Set up a recovery phone number or email address. Turn cookies on or off.

  5. For help with a free Gmail account (typically ends in @gmail.com), see the links below. Find help online. For help with a free Gmail account: Forgot my password or can't sign in; Gmail...

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  7. Connect with the Google team, an authorized partner, or explore popular online resources. Help is available from Google 24/7.

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