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  2. Identify callers. Whether you have Fios Digital Voice or Traditional voice phone service, Verizon offers many ways to identify a caller before answering the call. You can also get the caller's number when it is available, after they call your home.

  3. Call Waiting ID works in conjunction with Caller ID and alerts you to an incoming call while you are talking on your telephone. Call Waiting ID may also show you the name or the number of the person calling you. You can then choose to continue your call or answer the new call.

    • Pick up your phone and press 69 on your phone pad to retrieve the caller information from the last caller. 69 is a specific command code, also called "last call return," and is available through most phone companies.
    • Write down the phone number the automated voice reveals. The phone number given is the last phone number to call your land line. This feature cannot retrieve any number called prior to the last number.
    • Search for the phone number in your contact book to see if the phone number belongs to someone you know.
    • Locate the phone number using on line phone number directories, such as AnyWho.com, Superpages.com or WhitePages.com, if you do not recognize the number.
  4. To help you identify them, we've added a new Spam Alerts feature to your home phone's Caller ID. Your Caller ID will show " SPAM? " before caller's name that have been identified* as a possible unsolicited call.

  5. Jan 5, 2012 · Right now it shows "cell phone wv" when other members of my plan call a landline. Is there a way to change this to show their name? I called verizon wireless and they told me they couldn' t change it as it was up to the landline providers.

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