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  1. To receive unemployment benefits, you must provide the EDD eligibility information every two weeks. This is known as certifying for benefits. You must also meet all weekly eligibility requirements. For help answering the certification questions, review Unemployment Insurance Benefits: What You Need to Know (DE 1275B) (PDF).

  2. The EDD Customer Account Number is a unique, 10-digit account number assigned by the Employment Development Department. Currently, this number is used on certain written correspondence and to register for UI Online. It does not replace your Social Security number.

  3. Certifying is the process of answering basic questions every two weeks that tells us youre still unemployed and eligible to continue receiving benefit payments. For help answering these questions, visit Understanding the Certification Questions or review Unemployment Benefit Certification Question Information (YouTube).

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  5. You may qualify for other State programs to help cover food, housing, and healthcare expenses. The EDD manages the Unemployment Insurance (UI) program for the State of California. The UI program pays benefits to workers who have lost their job and meet the program’s eligibility requirements.

  6. Select Allow and finish completing your unemployment application. If you are unable to verify your identity through ID.me when applying online, you will need to file a claim by phone, fax, or mail. For help with the ID.me verification process, you can: Speak to an ID.me video agent 24 hours a day, 7 days a week, through your ID.me account.

  7. Employment Development Department (EDD) UI Online is a fast, convenient, and secure way for Unemployment Insurance (UI) customers to access claim information, certify for benefits*, and manage their claims 24 hours a day, seven days a week.

  8. Certify for Benefits Every Two Weeks. You must provide the EDD with eligibility information every two weeks. This process is known as certifying for benefits. You can certify with UI Online , EDD Tele-Cert, or by mail. Report work and wages correctly while receiving benefit payments.

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