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- Press Ask a PlayStation Expert displayed at the bottom right of the screen to start an online conversation with a PlayStation Expert through the Limitless application. Provide your first name and a valid email address to submit your question. Don't share any other personal or account information when submitting your question or any reply.
www.playstation.com › en-us › support
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How do I contact a PlayStation expert?
How do I Ask A PlayStation expert?
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How to get support from the PlayStation Experts. Press Ask a PlayStation Expert displayed at the bottom right of the screen to start an online conversation with a PlayStation Expert through the Limitless application. Provide your first name and a valid email address to submit your question.
Sony Support - Chat. Looking for help? Choose your product and we'll get you to the right group. Please note that you agree to our privacy policy and terms of use by contacting us. Cameras & accessories. TV & Home Video. Home, Car, & Portable Audio. Xperia Mobile, Smart Devices & Mocopi. Aibo. OTC Hearing Aids. VAIO PCs. PlayStation.
Find out which online support tools you can use to troubleshoot your issue, and how to contact PlayStation Support. Need to get in touch? Before you contact PlayStation Support, look up your issue to find helpful information and the relevant contact method.
Only our colleagues at PlayStation are actually better equipped to respond to your PlayStation inquiries. Please feel free to contact them at https://www.playstation.com/en-us/support/ via Live Chat, Social Media, or Phone.
- Overview
- Calling, Emailing, or Writing a Letter to PlayStation
- Live-Chatting with Customer Service
- Tweeting Ask PlayStation
PlayStation is a highly popular video game brand produced by Sony Interactive Entertainment that includes consoles, games, online content, and many other forms of gaming media. PlayStation prides itself on its customer service and satisfaction, so if you need to get in touch with them, it’s actually really easy to do so. There are multiple options ...
Dial 1-800-345-7669 to call PlayStation for immediate assistance.
Use any phone to dial the toll-free international number for PlayStation’s customer support between the hours of 8 a.m. and 8 p.m. PST so you can speak directly to a representative. Explain the problem or issue that you’re having so they can assist you.
Calling the customer service line is the fastest way to get in touch with PlayStation for assistance with technical issues or account problems that you’re having.
Have your account information handy so the representative is better able to assist you.
If you call outside of business hours,
explaining your issue and include your contact information so they can call you back.
Go to the PlayStation website at
Open up a web browser and enter the URL into your search bar pull up the official PlayStation website. Allow the web page to full load so all of the features are active. Depending on your location, you may be directed to the PlayStation website that’s relevant for your area.
For instance, if you live in the US, you may be redirected to
No matter where you’re located or what site you’re redirected to, you’ll still be able to access the same features and use the live-chatting service.
If you’re having trouble finding the web page, use a search engine such as
or Bing and enter search terms like “playstation website” to bring up the page.
Open up a web browser and type in the URL to reach the @AskPlayStation Twitter page, or use the Twitter app on your smartphone or tablet to pull it up. Make sure you’re logged in to your account so you can contact the page.
If you don’t have one, you can
Post a Tweet to the page asking them to contact you.
Select the option to post a Tweet to the @AskPlayStation page and type a short message that briefly explains the problem or issue that you’re having. Ask PlayStation support to contact you via your Twitter to help you resolve it.
Posting a Tweet about a problem or question you have about games, online content, or consoles is a great way to get PlayStation’s attention and receive a response.
Don’t include personal or financial information in a public Tweet to keep yourself protected.
- 1.4M
How can you actually talk to a person at Sony support? I have called Sony several times for support recently and cannot get through at all. In February I was able to talk to a person. The last two times I got “due to higher than normal call volume, we can’t take your call, bye.”.
Watch official support videos for PlayStation products! ...more. youtube.com/playlist?list=PL0KZUj34U60tbqFT_ShavHb6bbAbuWlOg and 2 more links. Home. Videos. Playlists. Community. PS5...
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related to: How do I Ask A PlayStation expert?Contact an Expert Now and Get Your Problems Solved ASAP. No Hassles! Don't Wait for Help, Get It Fast with Verified Experts from JustAnswer. Ask Right Now.
