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  1. Sep 17, 2023 · Scam call from own number. My elderly mother has only a landline (not switched to Digital Voice yet) and I manage her BT account with Power of Attorney. She's been getting calls from, apparently, her own landline number. One call left a message on 1571 to say "This is BT Directory Enquiries, your bill is ready".

  2. 4G Home Broadband. Manage service. Account and billing. Go back to: Help and support. Ask the BT Community. Contact us. Scam calls. BT Mobile help is here to support you with your mobile. Get advice on keeping your number, activating your SIM, using your phone abroad and unlocking your phone.

  3. Contact BT for help and support with your BT broadband, TV, home phone or mobile. We have a range of ways to get in touch for new and existing customers.

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  5. Call asking for your PIN or online banking password. Call asking you to send money using PayPal or money transfer websites. Call to say your broadband has been hacked. Call to say your hub or IP address has been compromised. Call asking to take control of your computer unprompted (Note if we ever ask to use your computer remotely to fix a fault ...

  6. BT Text SMS alerting feature. If your mobile is linked to Call Minder, you'll get a text message whenever someone leaves a voicemail on your messaging service. To access your messages, dial your landline number from your linked mobile. When Call Minder answers, press # then enter your PIN. To set up or cancel this feature call 0800 389 5660 ...

  7. Our main user guide covers the following Calling Features: Call Diversion: divert your calls to another number. Call Waiting: tells you when other callers are trying to get through. Internet Call Waiting: notified you of incoming calls when you are on the internet. Ring Back: calls to let you know when an engaged number becomes free.

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