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  2. How can we help you? Browse help topics. Popular articles. Sign in to Gmail. Create a Gmail account. Change or reset your password. Add another email account to the Gmail app. Add or remove...

    • Overview
    • Forgot your password
    • Forgot the email address you use to sign in
    • Someone else is using your account
    • Can’t sign in for another reason
    • Recover a deleted Google Account
    • Still can’t sign in

    If you forgot your password or username, or you can’t get verification codes, follow these steps to recover your Google Account. That way, you can use services like Gmail, Photos, and Google Play.

    Tips:

    Wrong guesses won’t kick you out of the account recovery process. There's no limit to the number of times you can attempt to recover your account.

    If you use an account through your work, school, or other group, these steps might not work. Check with your administrator for help.

    1. Follow the steps to recover your Google Account or Gmail.

    • You'll be asked some questions to confirm it's your account. Answer the questions as best as you can.

    • If you have trouble, try the tips to complete account recovery steps.

    2. Reset your password when prompted. Choose a strong password that you haven't already used with this account.

    1. To find your username, follow these steps. You need to know:

    • A phone number or the recovery email address for the account.

    • The full name on your account.

    2. Follow the instructions to confirm it’s your account.

    If you think someone is using your Google Account without your permission, follow the steps to recover a hacked or hijacked Google Account or Gmail.

    If you have another problem, get help signing in.

    If you recently deleted your Google Account, you can follow the steps to recover your account.

    Create a new account

    If you can’t sign in, try these tips for account recovery.

    If you still can’t recover your account, you can create a new Google Account. When you do, you can follow these steps to avoid getting locked out of your Google Account.

    Avoid account & password recovery services

    • Getting Help with Gmail: Log in to Gmail. To access Gmail's help resources, first, you'll need to log into your account. Go to www.mail.google.com, then, when prompted, supply your username and password.
    • Contacting Google: Call Google Customer Service. For general inquiries, don't hesitate to call Google's customer service line at 1 (650) 253-0000. Not only will you be able to get information for tech support issues, but also for business inquiries, advertising requests, and much more.
    • Using the Gmail Support Center. Open the Gmail Help page. You can use a mobile or desktop browser. 2 Select a topic category. Click one of the categories below the search box on the Help page.
    • Using Google One Support. Log into Google One using a web browser. You can also use the Google One iOS or Android app. With this method, you must be a subscriber to Google One.
  3. Aug 15, 2018 · You can access the forum from the Gmail Help page (click the "Help Forum" link in the upper right-hand corner), or by going to the Gmail Help Forum page directly. Once you arrive at the forums, scrolling down shows the most recent questions that have been asked by the community.

  4. Oct 24, 2023 · Safety & Security. We’re sharing two easy steps you can take now to prepare in case you ever get locked out of your account.

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