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  1. mychart.carilionclinic.org › mychart › defaultMyChart - Login Page

    Why do I no longer have full proxy access to my child’s medical record? We now allow teens aged 12-17 to have access to their medical records in MyChart, with parental permission. To comply with the ONC Cures Act Final Rule, which went into effect Nov. 2, 2020, we made some changes to proxy access.

  2. Your provider’s office can ensure you have “messaging only” access to your child’s MyChart account. However, in accordance with our organizational policy, parents/guardians may no longer have full proxy access to their child’s MyChart account after their 12th birthday.

  3. This access can be used for parents who want access to their child’s MyChart or caretakers who want access to their family member’s MyChart. Please note: Ages 0-11: Parents or guardians will have full access to all aspects of the child’s MyChart account, including appointments, medications, test results and more.

  4. Legal guardian requiring access to my child's (ages 0-17) MyChart record. If your child is age 0-17, you will be granted full access to your child's MyChart record. Once your child reaches age 18, you will no longer have access to your child's MyChart record. Request for Teen MyChart Account (ages 14-17): I, the legal guardian, authorize and ...

  5. If you’re a parent, you can obtain full access to your child’s health record through age 11 by completing a proxy authorization form. One month prior to your child turning 12, you will receive an email notification of the expiring 'full' access. You then have the opportunity to complete a new authorization form with signatures of both you ...

  6. Legal guardian requiring access to my child's (ages 0-17) MyChart record. If your child is age 0-17, you will be granted full access to your child's MyChart record. Once your child reaches age 18, you will no longer have access to your child's MyChart record. Request for Teen MyChart Account (ages 14-17): I, the legal guardian, authorize and ...

  7. If you think your phone number or email account may be compromised, you can change the phone number or email on file on the “Personal Information” page in MyChart. For further assistance, contact our MyChart Patient Support Line 24/7 at 216-286-8960 .

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