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Request Help Online. Submit this form and a representative will quickly respond to your request. Member Services. Monday – Friday 8 am – 8 pm. Saturday 8 am – 6 pm. 843-365-2154. Technical Support. 24 hours a day, 7 days a week. 843-365-2186.
Use HTC Internet speeds of up to 1 Gig to power multi-play gaming, stream in HD and enjoy your favorite music apps.
Get Fast, Reliable Support for Your Services. Whether you need help managing your services or troubleshooting issues, we’re here for you with how-to videos and support articles. Plus, get fast answers when you chat online using your virtual assistant.
My Home Wi-Fi. Manage your home Wi-Fi network name and password. Add & Manage Services. Manage your channel packages, options and lines of service with ease. Phone Activity. Manage your voice service and see your most recent call logs. Sign up for new service today!
If the Proof of Purchase provided indicates your device is covered by HTC Limited Warranty, our agents will contact you to offer support within 48 hours.
Call HTC Commercial Services at 800.276.3925 or 706.376.4701 for technical assistance. Once a question, complaint or report of trouble is lodged with HTC, HTC will respond within one (1) business day.
Contact us today to setup your new service or upgrade your existing service to even faster speeds. HTC’s friendly and local Customer Service is ready to answer any questions and get everything setup for you at (618) 939-6112.
