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    • 1-800-289-62291-800-289-6229
  2. Our Virtual Agent is available to assist 24 hours a day. Should you need to speak to a live representative please chat with us during Macy's business hours 9:00 AM — 12:00 AM ET (Holiday exceptions may apply).

  3. Macy's Credit Customer Service 888-257-6757; Mon-Sun 9 AM–12 AM ET; TDD/TTY for the Hearing Impaired 711; Calls are monitored or recorded for quality assurance purposes. If you need Macy's Customer Service for an order related question or concern please call 800-289-6229

  4. Macy's Customer Service | Home. Help Center. Orders. View My Orders. What Is The Status Of My Online Order? How Can I Change Or Cancel My Order? View More. Shipping & Delivery. Track My Order. What Are My Delivery And Shipping Options? Macy's Free Shipping Policy. View More. Returns. Start A Return. What Is Macy's Return Policy?

  5. Macy's, Inc Address. 151 West 34th Street New York, NY 10001. Macy's Website: Customer Service. Bloomingdale's Website Customer Service. Bluemercury Email team@bluemercury.com.

  6. The easiest way you can reach the Macy's Credit Card customer service is online, through their live chat feature. Alternatively, you can contact customer service over the phone at (888) 257-6757. They are available from Monday to Sunday 9AM–12AM ET.

  7. www.macys.com › ce › splashMacy's Mobile HELP

    To cancel, text STOP to 62442. Macy's Order Alerts: Recurring number of messages per transaction. Msg&Data Rates May Apply. For help, text HELP to 38109. To cancel, text STOP to 38109. What are Macy’s Promo Alerts? Macy’s Promo Alerts are marketing messages related to sales, offers, discounts and events. What are Macy’s Backstage Promo Alerts?

  8. Find my Macy's Store. You can set and change your favorite store location by clicking the Store location next to Sign In / My Account, or if signed in, your name and card level. Click store name. Select a Store should slide out.

  9. Mar 14, 2024 · Whether you have inquiries about your order status, want to return an item, or need help with an online purchase, reaching out via phone allows you to explain your situation clearly and receive prompt solutions. Finding the Correct Phone Number. To call Macy’s customer service number, start by visiting their official website.

  10. Apr 29, 2024 · Macy’s Customer Service Contacts. Macy’s is a retailer that operates Macy’s and Bloomingdales. How to reach a person at Macy’s. Main: (513) 579-7000. Customer service: (800) 289-6229. Toll Free: (800) 417-2831. customerservice@macys.com. macysinc.com. Macy’s Responsiveness rating. 3/5.

  11. Order Inquiries for Furniture or Mattress. Report an Issue with Shipment or Delivery. Product Warranty Information. Customer service category Orders page at Macys.com.

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