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Before contacting our customer service team, please make sure to check your emails as we will notify you if any items have either been dispatched separately (if your order contains more than one item) or an item was out of stock when packing.
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Order confirmation. Once you've placed your order we will send you an order confirmation email, detailing what you bought, cost and delivery option. We will also send you an email when the order has been processed and your tracking details, so you can keep an eye on the shipment.
Unfortunately we are unable to add or remove items, change colours or sizes, change delivery address, delivery options or the email address on the order. If you've changed your mind and no longer need the item, please arrange the for the item to returned once received.
Evans Cycles the UK's largest specialist cycle retailer has a great range of bikes, mountain bikes and specialized bikes in the online bike shop today. Customer Service Opening Hours. Monday to Friday 08:00 - 20:00 Saturday & Sunday 09:00 - 18:00 (All times are shown GMT) Contact us via Customer Care
You can contact Evans Cycles by Telephone, Email and Live Chat. (2 months ago) Customer Service - Average. 64.41 % Industry Average. “ We got our 2 ebikes checked at Evans Cycles, inside Sports Direct, in Scunthorpe. The guy who checked and fixed the bikes, Ben, is really great - so helpful and willing, and he did a really good job.
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