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Jun 10, 2024 · OTC benefit questions. Call OTC Health Solutions at 1-833-331-1573 (TTY: 711). You can speak with an agent 9 AM to 8 PM local time, Monday through Friday. Order a catalog. Call Member Services to order a printed copy of your OTC catalog or call the number on your Aetna member ID card. Contact Member Services.
Hello, valued member: As an Aetna® member, you have an OTC benefit through NationsBeneits. You can use the benefit allowance you receive with your Aetna Medicare Advantage plan to buy certain OTC products online, by phone or through the mail. This catalog lists the OTC products you can order online, by phone or through the mail.
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- How to place an order online:
- Where can I find my member ID number?
- Can I carry over unused benefit amount to the next benefit period?
- How do I confirm my order was placed?
- Can I track my order?
- How can I receive another copy of this catalog?
- Where can I get additional information about the products?
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Create an account If it’s your first time placing an order online, you will need to create an account by visiting cvs.com/otchs/myorder. Choose the “Create Account” button and follow the instructions. You will need your member ID, date of birth, ZIP code and current email address. (Each member registering needs to have a separate email address. ...
You can find it on the front of your health plan ID card.
Unused benefit amounts do not roll over to the next quarter. The quarterly benefit is based on a calendar year quarter: January – March, April – June, July – September, and October – December.
Once the order has been completed, you’ll receive a confirmation number. Always make sure to receive and keep your confirmation number.
You can opt in to receive tracking information via email or text. Simply advise an agent when placing your order. If you order online, you will automatically be set up to receive tracking information.
You’ll receive a digital version of the catalog with every tracking email/text. You can also contact Member Services with the number on your ID card to request one.
This catalog includes SKU numbers. You can use them at www.cvs.com to search for product images and obtain additional product information such as ingredients.
Find out how to order over-the-counter (OTC) health solutions with your Aetna plan. Choose from in-store, online or phone options and browse the catalog of eligible products.
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Just log in to the OTC Health Solutions (OTCHS) portal or use the OTCHS app to shop at your convenience. Or redeem in store at the register. Redeem OTCHS benefits. All other networks. If your benefit is part of any other network we accept, find a participating store, and a colleague can help you at the register. Find a store to shop with benefits.
2021 Over-the-Counter (OTC) Health Solutions (OTCHS) Product Catalog. Keep this booklet where you can easily get to it. You’ll want to reference this often and use it to help you order. Use this to place an OTC order between January 1, 2021 and December 31, 2021. AETNA NRT . AetnaMedicare.com . Y0001_NR_0009_21983a_2021_C
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2 Keep this catalog for future orders. Hello, valued member: We would like to welcome you and thank you for choosing Aetna Better Health® of Ohio (Medicare-Medicaid Plan). As a valued member, you have an OTC benefit through NationsOTC®. This gives you access to a wide variety of OTC products. Placing an order is easy.
Logging into your Aetna account through Aetna otc login is the first step to accessing your valuable over-the-counter health product benefits. As a Medicare Advantage member, you have the flexibility to order eligible items online for delivery, shop in major retailers near you, or place phone orders through the OTC Health Solutions program.
