Search results
Our Commitment to Safety. Being part of our global community means we’ll make sure you feel welcomed, safe, and free to be yourself. The safety, security, and well-being of our members is our top priority. Learn More.
- Support-Related Questions
- Security/Safety-Related Questions
- Product-Related Questions
- Live!-Related Questions
Q: I’m in need of help for an issue! How do I contact your support team? A: Our Customer Success Team handles support requests through email, and you can reach them at csr@plentyoffish.com! Q: Is there a way to filter by relationship intent so I’m matched with people who I know are looking for what I’m looking for? A:Our matching feature doesn’t of...
Q: When I hide my profile, can I still get messages from members? A: Yes and no! The main purpose around having the “Hide Profile” option is to give you the ability to take a little break from any new connections or explore a current one. Any members that you’ve chatted with before or interacted with (read: a profile view or like) or vice versa wil...
Q: Before POF changed, I was able to see “Who Viewed Me” but now it’s behind a paywall, why can’t I see who Viewed Me anymore? A: We want to encourage and incentivize our members to form mutual interest before sending that first message, so we’ve made this an upgradedfeature. To make up for this change, we’ve worked hard to improve the matches you ...
Q: I don’t understand what the Live! feature is, can you explain what it’s about? A: Live!is your very own online community where you can share thoughts, talents, skills, and conversation with like-minded people all through video chat! It’s a space for everyone, single or otherwise, to connect in a bunch of different ways and you can really choose ...
May 5, 2024 · Email to POF Customer Service. If you don’t have a mobile phone number or don’t wish to provide a mobile phone number when signing up for POF, you can still verify your POF account by emailing into POF customer care team at CSR@pof.com and they will be available to create your POF account.
Jun 9, 2021 · Help Center - Plenty of Fish - Customer Support. Safety Guides, Tools, Resources.
Apr 29, 2024 · If you don't have a phone number, you can't create an account. Enter the code that was texted to you. You have a limited time to verify with the code, so make sure you have access to that phone as soon as you enter the number to verify.
- 27.9K
If you have an account on Plenty of Fish, you can report a member directly from their profile. On the app: Click the overflow menu, and select "Report Profile" On the web: Select "Report User" found at the bottom of their profile If you do not have a Plenty of Fish account or need to provide more information (like attaching an a screenshot) please fill out the form below and include the full ...
People also ask
How do I contact POF customer service?
How do I create a POF account?
Do I need a phone number to create a POF account?
How can I verify my POF account if I don't have a phone number?
Nov 4, 2019 · If you’re a user who’s having trouble with some of the app or site features, try reaching out to POF’s customer service team. While the company doesn’t have a phone number or a live online chat, feel free to email them at csr@pof.com.
