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Recover your username. Enter an alternate email address or phone number that is associated with your Microsoft account.
Look up your username using your security contact phone number or email address. Request a security code to be sent to the phone number or email you used. Enter the code and select Next. A phone number or other email address may be used as sign-in security information for more than one account. If the hints don’t help, go to Step 2: Check ...
To keep your Outlook.com account active you must sign in to the account at least once every 365 days. After 365 days of inactivity, your email will be deleted and cannot be recovered. After 2 years of inactivity, your Microsoft account will be deleted and cannot be recovered. 2. All account related issues are now dealt with here.
Jun 20, 2023 · The problem is that i dont remember any type of information that i used associated with the email, i cant find any type of way to recover the account. Unfortunately, the Microsoft account recovery process is done exclusively through forms, as the recovery depends on the information provided by the customer for security and privacy reasons.
- Overview
- Before you begin filling out the form
- More tips when filling out the recovery form
- After you submit the form
This step assumes you've tried Reset a forgotten Microsoft account password, but your attempt wasn't successful. If you already tried this but it didn't work, use our Sign In Helper tool.
The steps below will help guide you when filling out the account recovery form. It can be a lengthy process as it's designed to ask questions about your account that only you can answer. Microsoft will review your answers and respond within 24 hours.
Improve your chances to successfully recover your account by reading through the following guidance first.
The recovery form is available at https://account.live.com/acsr.
Collect as much information as you can about any Microsoft services you may have used with this account. The more information you can include when filling out the form, the better the chance you’ll have of regaining access to your account.
Answer as many questions as you can as thoroughly as possible. If you’re not sure, guessing is ok — wrong answers don’t count against you. When you get to a question that lets you “add more," fill in as much information as you are able.
You'll be asked questions that are specific to the account you're trying to recover. If you used the account with any of the products and services below, these are the kinds of things to know:
We'll send the results of your recovery request to the working email address you provided at the beginning of the form within 24 hours.
Your next steps depend on whether we could verify your account:
Jul 10, 2014 · Hi Microsoft Team, I have a trouble with Microsoft email address and would appreciate your quick response on this. I forgot my hotmail email address which is tied with Microsoft office subscription. Since I forgot my email id and other information required for verification of account, I am having a hard time to resolve this issue.
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Learn how to recover your password for Microsoft accounts such as Outlook.com, Hotmail, Live, MSN, and OneNote.
