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  2. Aug 2, 2023 · There are a few possible reasons why all of your emails might have disappeared from your inbox: You accidentally deleted them. If you are using a desktop email client, such as Outlook or Thunderbird, it is possible that you accidentally deleted all of your emails.

    • Overview
    • Check the Junk Email folder
    • Check the Other tab
    • Check the Deleted Items folder
    • Check the Filter menu
    • Check your rules
    • Check the Archive folder
    • See Also

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    Sometimes messages are mistakenly marked as junk by other email apps. Check your Junk Email folder and see if the message is there. If the message has been moved incorrectly to this folder, select the message and then select Not junk > Not junk.

    If you're using the Outlook for iOS or Outlook for Android apps, go to the Junk Email folder, select the message and select > Move to Inbox.

    If you're using a mobile browser, go the Junk Email folder, select the message and select > Mark as not junk.

    To avoid messages being moved to the Junk Email folder by another email app, use a Microsoft app such as Mail for Windows 10 or Outlook for Windows.

    If Focused Inbox is turned on for your account, the message might be in the Other tab. Select the Other tab and see if the message is there. If the message has been moved incorrectly to the Other tab, select the message and select Move to > Move to Focused inbox.

    If you're using the Outlook for iOS or Outlook for Android apps or a mobile browser, select the Other tab, select the message and select > Move to Focused inbox.

    Make sure the missing message isn't in your Deleted Items folder. If the message has been moved incorrectly to this folder, select the message and then select Restore.

    If you're using the Outlook for iOS or Outlook for Android apps or a mobile browser, go to the Deleted Items folder, select the message and select > Move to folder > Inbox.

    If you don't see the message in the Deleted Items folder, the message might have been removed but is still recoverable. In Deleted Items, above the message list, select Recover items deleted from this folder. If you find the message, select it and then select Restore.

    Notes:

    If you're filtering your message list, the message you're looking for might not appear. To change your filtering options, select Filter above the message list and select All.

    If you're using the Outlook for iOS or Outlook for Android apps or a mobile browser, the current filter selection appears above the message list. To clear the filter selection, select it above the message list.

    You might have created an Inbox rule or a Sweep rule that's that's moving messages to another folder. Go to Rules settings and check your rules. If you find a rule that's incorrectly moving messages out of your inbox, select to edit the rule or to delete it.

    If you've archived a message, it won't appear in your inbox. Make sure the missing message isn't in your Archive folder. If you want to move an archived message back to your inbox, select the message and then select Move to > Inbox.

    If you're using the Outlook for iOS or Outlook for Android apps or a mobile browser, go to the Archive folder, select the message and select > Move to folder > Inbox.

    Restore deleted email messages in Outlook.com

    Use inbox rules in Outlook.com

    • Remove Unnecessary Filters and Rules. If you notice that only some emails, like from a particular sender are missing, you probably have an Outlook rule.
    • Disable the Autoarchive Option. In case you notice the mails consistently disappearing within a certain time period such as after each month or year, one or more AutoArchive options could be turned on.
    • Check the Deleted Items Folder. Sometimes you could have accidentally deleted the emails in your message inbox. Or, an Outlook rule could have been deleting certain types of mails.
    • Configure Spam Settings. All incoming emails in Outlook don’t necessarily come from a verified sender. Some can also be promotional or spam messages coming from an unknown/fake email address.
  3. Jan 30, 2024 · Some or all items disappear from a given folder in Microsoft Outlook. This occurs either immediately or after a set, consistent time period. Cause. This issue occurs if a filter was applied to the default view settings of the Outlook folder. Resolution. The items are not deleted but are being filtered from view in some way.

  4. Apr 2, 2024 · Unable to open Help with Contact Support buttons. Unable to delete items in the Junk Folder. Unable to block senders in Outlook.com. Emails don’t load [WORKAROUND] Inbox empty or not loading [WORKAROUND] Cannot send email [WORKAROUND] Outlook issues after connecting Outlook to Outlook.com.

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