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  1. To activate your Key2Benefits card, you must call the number on the back of the card and follow the prompts. Start using your card immediately once it's activated. You’ll need to provide your: Key2Benefits card number and CVV (the 3-digit number on the back) Last 4 digits of your Social Security number.

  2. State benefits on an easy-to-use prepaid debit Mastercard. ®. When you sign up for state benefits and ask that they be paid on a prepaid debit card, KeyBank will send you a Key2Benefits debit Mastercard. ® First, call the number on the back to activate the card. Then you’ll be able to use your card information and PIN to access this website ...

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  4. View your current account balance and transaction history online 24/7 at Key2Benefits.com at no charge. • Phone – Call the Key2Benefits Customer Support at 1-866-295-2955 at no charge. • Text – Sign on to Key2Benefits.com and click the “Alerts” tab to enroll in text alerts, including current balance alerts.

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  5. Phone – Call the Key2Benefits Customer Support at 1-866-295-2955 at no charge. • Text – Sign on to Key2Benefits.com and click the “Alerts” tab to enroll in text alerts, including current balance alerts. You may set up your message frequency within the “Alerts” tab.2.

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  6. Phone: 877-572-5722. The Kansas Payment Center is funded by the Kansas Department for Children and Families. Site Release v4.4

  7. Do I have to activate the card before I use it? Yes. Once you receive the debit card in the mail, you must call KeyBank Customer Service at (866) 295-2955 to activate your card. To activate your card, you must choose a 4-digit Personal Identification Number (PIN) that you will enter on the keypad at stores and at ATMs.

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