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  1. Learn how to access your Key2Benefits online account with your card number, PIN and security code. You can also view your cardholder agreement and privacy notification without logging in.

    • Card Balance

      Check balance online. Sign on. Your card balance will appear...

    • Check Card Status

      See if Key2Benefits card has been mailed. Typically, you’ll...

  2. View your current account balance and transaction history online 24/7 at Key2Benefits.com at no charge. • Phone – Call the Key2Benefits Customer Support at 1-866-295-2955 at no charge. • Text – Sign on to Key2Benefits.com and click the “Alerts” tab to enroll in text alerts, including current balance alerts.

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  3. To log into Indiana Career Connect, use the same username and password that you use for your UI claim. Individuals can use this link and Employers can follow this link to find information that's right for them. Avoiding Problems with Your UI Claim.

  4. Unemployment benefits provide short-term income to unemployed workers who lose their jobs through no fault of their own and who are actively seeking work. Learn about and apply for unemployment benefits online, or call (877) 644-6562.

  5. The New York State Department of Labor’s Unemployment Insurance (UI) program is changing to Conduent for debit card services in June 2023. The Way2Go debit card will provide convenient, safe, and secure access to your UI funds. General: What are my other options for receiving benefits?

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