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      • If you’re experiencing issues with the app, please try the following: Ensure you have the most recent version of the app in the App Store or Android Play. Ensure you are connected to your network or wifi. If your messages are not being sent:
      www.pof.com › faq-mobile-app
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  2. Feb 20, 2024 · Help Center - Plenty of Fish - Customer Support. Advice & Safety. Troubleshooting. Installing the Plenty of Fish app. 02/19/2024. If you’re interested in taking your online dating experience with you on the go, you can download the Plenty of Fish mobile app (just follow the steps below!)

    • Support-Related Questions
    • Security/Safety-Related Questions
    • Product-Related Questions
    • Live!-Related Questions

    Q: I’m in need of help for an issue! How do I contact your support team? A: Our Customer Success Team handles support requests through email, and you can reach them at csr@plentyoffish.com! Q: Is there a way to filter by relationship intent so I’m matched with people who I know are looking for what I’m looking for? A:Our matching feature doesn’t of...

    Q: When I hide my profile, can I still get messages from members? A: Yes and no! The main purpose around having the “Hide Profile” option is to give you the ability to take a little break from any new connections or explore a current one. Any members that you’ve chatted with before or interacted with (read: a profile view or like) or vice versa wil...

    Q: Before POF changed, I was able to see “Who Viewed Me” but now it’s behind a paywall, why can’t I see who Viewed Me anymore? A: We want to encourage and incentivize our members to form mutual interest before sending that first message, so we’ve made this an upgradedfeature. To make up for this change, we’ve worked hard to improve the matches you ...

    Q: I don’t understand what the Live! feature is, can you explain what it’s about? A: Live!is your very own online community where you can share thoughts, talents, skills, and conversation with like-minded people all through video chat! It’s a space for everyone, single or otherwise, to connect in a bunch of different ways and you can really choose ...

  3. I need more help, what should I do? If you’re experiencing issues with the app, please try the following: Ensure you have the most recent version of the app in the App Store or Android Play.

  4. I need more help using the app. What should I do? If you have other questions about our app, please check our help section: FAQ. Im having trouble with the POF for Android application. What should I do? Please make sure that you have the most up-to-date version of the application.

  5. Our Commitment to Safety. Being part of our global community means we’ll make sure you feel welcomed, safe, and free to be yourself. The safety, security, and well-being of our members is our top priority. Learn more.

  6. About this app. The best dating app to let you really be you and choose how you want to date online. Forget the days of awkward online dating and become a POF member, where you can come exactly as you are. We’re here to help you create the same magic online that you would IRL. We know online dating isn’t one-size-fits-all, so we let you ...

  7. Jun 5, 2021 · Published Jun 5, 2021. Do you ever have problems downloading files, apps, or games? Quick Links. Check Your Device's Free Space. Test Your Internet Speed. Stop Files Opening Instead of Downloading. Pause and Unpause the Download. Try Another Web Browser. Allow Pop-Up Windows, Cookies, and JavaScript. Windows Users: Check Your Antivirus.

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