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Learn how to pay, manage, understand and conserve your water utility bill in Ottawa. Find out about rates, fees, deferrals, leaks, meters, conservation and more.
- Rates and Fees
City water meter reading device (new or damaged)...
- With Neptune
The City of Ottawa has contracted Neptune Technology Group...
- View and Manage Your Account
Once you are signed in, click on Water Utility billing under...
- Water Conservation
The Ottawa River, water source for both the Britannia and...
- Pay Your Water Utility Bill
You can pay your water utility bills online by payment card....
- Water and Sewer Bill
Water utility bills are issued once every two months for...
- Rates and Fees
Pay your water/sewer bills online with a convenience fee using VISA, MasterCard, American Express, or Discover. Choose from the main website or the miscellaneous items payments links.
There are 5 different payment options to pay your water utility bill: Financial Institution (online, telebanking, or in-person) Online by debit or credit card. Pre-authorized debit (PAD) In-person at Client Service Centre (by appointment only) Mail.
Log in or register for My ServiceOttawa to view, print, pay or change your water and sewer bill. You will need a copy of your most recent bill to register for this service.