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Jan 31, 2024 · If you want to get Virgin TV or broadband then call 0330 165 6723, and if you need billing or technical help then call 0345 454 1111 . The first number gets you through to a human really quickly, whereas the second number has more steps. If you call the 0330 number to get Virgin or talk about offers, simply press 1 when you call.
Here you’ll find all the help you need for Virgin Media related problems and issues. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. If it’s not a technical issue you need help with then we’re here ...
Virgin Fibre customers can use the Connect app on up to 7 devices at any one time and benefit from Virgin Media's WiFi hotspots whilst out and about. For setup: Mobile data connection required for Virgin Mobile customers. Internet (mobile data or WiFi) connection required for Virgin Fibre customers. UK only.
How to contact the Virgin Media Virtual Assistant. If you’ve got a quick question, you can use our Virtual Assistant service. Rather than Live Chat, it works like a text message conversation. Some responses may not be immediate but it allows you to carry on with your day rather than waiting to get through on the phone.
Virgin Fibre customers can use the Connect app on up to 7 devices at any one time and benefit from Virgin Media's WiFi hotspots whilst out and about. For setup: Mobile data connection required for Virgin Mobile customers. Internet (mobile data or WiFi) connection required for Virgin Fibre customers. UK only.
No setup fee. This promotion means you won’t pay the usual setup fee of £35. No setup fee is available on all bundles, broadband & phone, and broadband only packages. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service.
Get fast, reliable WiFi gliding through every room or money back Eligible Virgin Fibre areas only. WiFi Guarantee available with M50 broadband or faster. £8p/m extra or included with Gig1, Gig2 or Volt. At least 30Mbps download speeds in every room or £100 one-off credit. Up to 3 WiFi Pods if needed.
