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Jun 20, 2022 · Head to your profile and under “My Account” tap “Manage Account” menu. From there, you’ll see an option to verify your profile. Once you hit the verify option you’ll be brought to the verification homepage. On the verification homepage, hit ‘Verify’ and you’ll be walked through a quick overview of our verification process. Hit ...
- Selfie Verification
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- Selfie FAQ
You will receive "selfie verified" status if the person in...
- Selfie Verification
Dec 20, 2022 · Head to your profile, under My Account tap Manage Account. You’ll see an option to verify your profile, once you hit the verify option you’ll be brought to the verification homepage. On the verification homepage, hit Verify to get a quick overview of our verification process.
- Support-Related Questions
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Q: I’m in need of help for an issue! How do I contact your support team? A: Our Customer Success Team handles support requests through email, and you can reach them at csr@plentyoffish.com! Q: Is there a way to filter by relationship intent so I’m matched with people who I know are looking for what I’m looking for? A:Our matching feature doesn’t of...
Q: When I hide my profile, can I still get messages from members? A: Yes and no! The main purpose around having the “Hide Profile” option is to give you the ability to take a little break from any new connections or explore a current one. Any members that you’ve chatted with before or interacted with (read: a profile view or like) or vice versa wil...
Q: Before POF changed, I was able to see “Who Viewed Me” but now it’s behind a paywall, why can’t I see who Viewed Me anymore? A: We want to encourage and incentivize our members to form mutual interest before sending that first message, so we’ve made this an upgradedfeature. To make up for this change, we’ve worked hard to improve the matches you ...
Q: I don’t understand what the Live! feature is, can you explain what it’s about? A: Live!is your very own online community where you can share thoughts, talents, skills, and conversation with like-minded people all through video chat! It’s a space for everyone, single or otherwise, to connect in a bunch of different ways and you can really choose ...
Jan 29, 2020 · If you’re trying to find people that have been active recently, you can choose to sort the search results by the “Last Visit” parameter. This information relates to when a person last logged...
Nov 22, 2019 · If you’re being required to verify your account each time you log in, it may be due to accessing Plenty of Fish while using incognito mode on your browser, or regularly clearing your cookies. Verifying your account while using incognito mode will verify your account for only that one session and you will need to re-verify after clearing your ...
If your location isn't enabled, we will determine your location by using the zip or postal code you provided when you signed up. Note: your exact position will never be revealed to other Plenty of Fish users. The feature uses your location to deliver matches in your vicinity.