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  1. www.aetna.com › about-us › contact-aetnaContact Aetna

    Aetna Inc. 151 Farmington Avenue. Hartford, CT 06156. USA. Call us. 1-800-US-AETNA ( 1-800-872-3862) (TTY: 711) between 8:00 AM and 6:00 PM ET. This is the phone number for the Corporate Contact Center. They do not have access to member accounts but they can provide Aetna Member Services contact information.

  2. select "US Mail(Home Address)" in the contact information and enter your address. We will send a printed copy of your Summary of Benefits & Coverage, along with any applicable supplemental documents,

  3. Mar 27, 2024 · Mail this information to the address on the EOB statement or member’s ID card. If those aren’t available, send it to: Aetna Inc. PO Box 14079 Lexington, KY 40512-4079 Does Aetna have customer service chat support?

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  5. Jan 4, 2024 · Aetna’s mailing address: Aetna Inc. P.O. Box 14088. Lexington, KY 40512. Aetna Medicare members, contact us with questions about your Medicare plan.

  6. aetna.com › contactAetna

    Find out how to contact Aetna for different needs, such as member services, claims, quotes, forms, and more. Aetna is here to help you.

  7. Contact us. Need help finding a new plan? See if our plans are right for you. Medicare Advantage and Prescription Drug Plans. 1-855-335-1407 (TTY: 711), Monday to Friday, 8 AM to 8 PM. Medicare Supplement Insurance plans. 1-800-358-8749 (TTY: 711), Monday to Friday, 8 AM to 8 PM ET. Employer or Group coverage. 1-800-307-4830 (TTY: 711),

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