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Quick and easy access to MetLife customer support services and resources. Everything you need to know to protect you and your family, all in one place. Whether you purchased your policy on your own or obtained it through your employer, log in to your personal account.
If you or a loved one are having thoughts of suicide or self-harm you can call the National Suicide Prevention Lifeline at 1-800-273-8255 or find out more about the services and support they can offer you at their website.
Make sure to have the following information available: A MetLife Claims specialist will be in touch within 1-2 business days to confirm next steps. *Online claim submissions are not available to all groups. Please call 888-608-6665 if you are not eligible to file online. Auto or Home Insurance.
MetLife Customers. Please visit the Contact Us page on metlife.com for a list of phone numbers. Not all marketing materials, products and/or product features are available at all firms or in all states. Please check with your individual broker/dealer for further details.
Current MetLife individual life insurance policy members can call the MetLife customer service phone number at 1-800-638-5000 for help with their policy. Current policyholders can also log in to their online.metlife.com MetLife member account to manage their services.
Contact us. MetLife is committed to providing prompt and efficient service. In addition to online account management, participants can access up-to-the-minute account information and make account changes by calling 1-800-543-2520.
Contact our Customer Response Center by phone, 8am – 9pm EST, Monday–Friday, or email us at ask4met@metlifeservice.com.
