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  1. Warranty Requests. Our world class Customer Care Team is here to answer any questions you may have about your home. See previous requests.

  2. Click on the image to the right that best describes your home type to access your warranty. The New Home Warranty Guide will open in a new tab. If your settlement date is prior to February 1, 2023 please reference the warranties at the bottom of the page.

  3. If you're having trouble locating the information you want - or have questions that require further answers - We're happy to help. Look through the pages linked below, or just give us a call at 877-550-RYAN (7926) during normal business hours (Mon - Fri 8AM - 5PM EST). Warranty Requests Recall Notices.

  4. Want to learn more about Ryan Homes, our communities, homes or have other questions? Just fill out and send the contact form below, and we'll get right back to you.

  5. Aug 29, 2023 · If a customer notices a problem with their covered system or item within the warranty period, they can request service online or by phone 24/7. Ryan Homes will assign a qualified local contractor from its network to diagnose and fix the problem. The customer will pay a service fee directly to the contractor at the time of service.

  6. If you know that a broken or malfunctioning item is covered, then you need to request a service visit from a contractor approved by your home warranty provider. This step starts the process of filing a claim.

  7. If you have questions, need help or are interested in learning more about our homebuilder brands, please visit the websites listed below. Homeowners should call or visit your respective builder’s Customer Care site listed below.

  8. Jun 25, 2024 · Kyle Wright is an outstanding manager for home warranty requests at Ryan Homes! His exceptional service and attention to detail have made the process smooth and hassle-free. I highly recommend him and the team for their top-notch support.

  9. Warranty Requests. How to enter an online warranty request: Visit the warranty website at myryanhome.com. Select the WARRANTY REQUESTS link from the link bar at the top of the main page. Enter your zip code and only the numeric portion of your street address.

  10. Move into your new home with peace of mind. We are proud to offer a robust home warranty with each new D.R. Horton home. Should you have a concern with your home or would like to schedule a service appointment, submitting a request is simple.

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