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Contact. Got a question about using Shopify? This is the place to start. Find the answers you need from the Shopify Community or our award-winning support team. Community forums.
Some examples of customer service strategies to try are: Providing clear return and shipping policies that you are prepared to uphold. Giving your customers a way to contact you to ask questions about products and orders.
Oct 6, 2020 · 24/7 Chat and Email Support. The quickest way to get in touch with our team is through live chat (also available with the same steps above). You are not required to log in to your store for chat support, and will be connected with a live representative within minutes.
Jan 27, 2022 · We do offer Live Support via chat, email or requesting a call-back for phone support.
Sep 11, 2023 · In this article, we’ll unpack all the different ways in which you can seek customer support from Shopify. With social media, live chat, email, phone, forum, and online self-service assistance all available, you’re spoilt for choice – so let’s dig in.
May 3, 2021 · On the “Contact Support” page, there is a prompt at the top of the page above the Community and Help Center options to search for a topic so that you can be connected to the appropriate support teams. It looks like this:
Jul 25, 2021 · You can directly chat with Shopify customer support there. A person will be assigned to you as soon as you start the chat. Let me know if you need any other help.
Jul 26, 2022 · Do your customer service reps know exactly how to handle a variety of customer service experiences? Without setting your team up for support, you risk turning live chat into something that decreases customer satisfaction rather than helping your business grow.
Apr 12, 2022 · To contact our live support please follow this link: Shopify Help Center - Contact Support, sign into your store account, search for your issue and use the contact support button at the bottom of the search results to see all our live support options.
May 7, 2024 · The 6 Best Ways to Contact Shopify Service. Here are the 6 best ways that you can use to quickly connect with the customer service team or find answers to your questions about all things Shopify. 1. The Shopify Help Center. One of the best places to begin is the Shopify Help Center.
