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We’re here to assist you with CastleBranch’s solutions and services. Get help with student, applicant, or administrator support.
SUPPORT. Returning myCB Users. Need help? Log into your account, and click the orange link at the top of the screen for menu options. Help Desk.
This information is for students who are current CastleBranch users and candidates/applicants who are currently receiving a CastleBranch service. For help with your myCB account, you can access helpful video FAQs about: Obtaining and entering a package code. Order placement and payment options.
How do I contact CastleBranch? How do I complete Background Check Releases and Alerts?
myCB - Home. Welcome to CastleBranch! Your school program or employer has required that you utilize myCB to complete your background check, drug screening, and other core requirements. Access your myCB requirements by logging in with your username and password.
How Can We Help?
Contact Sales. ULTRAFAST TURNAROUND TIME. Solutions that won't. slow you down. Explore our solutions. ACCURACY WITHOUT COMPROMISE. The highest standard, delivered. Call 888.723.4263.
