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Contact Us. Call 1-800-344-4077. Connect with Us. © 2024 Columbia Gas of Ohio Inc. Terms of Use Privacy Notice Accessibility Statement. Choose a simple and secure payment method to pay your Columbia Gas utility bill.
Our Customer Call Center is open Monday through Friday, 7 a.m. to 7 p.m. Our automated system is available 7 days a week - 24 hours a day. Our phone system quickly guides you to the right place so you can manage your account and get the answers you need.
Payment Options. We offer simple and secure payment options for you to pay your bill. 2532 people found this helpful. Understanding Your Bill. Learn about the key elements of your bill and our billing programs. 2081 people found this helpful. Financial Support. Do you struggle to pay your bill? Our payment assistance programs can help.
Our contact channels can be found below. If you're a customer, media representative, or just looking for assistance or additional information, use one of the ways below to get in touch with us. Computershare at 1-888-884-7790. Hewitt Associates at 1-888-640-3320.
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We meet our customers where they are and help them manage their financial challenges – through payment assistance programs and plans.
Pay your bill, track usage, manage accounts, start, stop, or move service, and more... all from the convenience of your iOS or Android smartphone, tablet or mobile device. Download in seconds and securely log in with the option to use Face or Touch ID making access safer and easier than ever before!
Call us. Customer Service: 1-800-344-4077. Monday - Friday, 7 a.m. - 7 p.m. ET. Gas Emergencies: 1-800-344-4077. 24/7.
Find answers to commonly asked questions. Individual Stockholders: Computershare at 1-888-884-7790. Retirees (Benefit Information): Hewitt Associates at 1-888-640-3320. Help menu with answers to commonly asked questions.
Make a payment. Start, stop or move service. Sign up for Paperless. How can we help you? CHOICE ELIGIBLE CUSTOMER LIST. Release of Customer Information Form. Use our online form to opt in or opt out of the eligible customer list. In a few simple steps you'll be done!