Search results
Customer Service. Many of your questions can be answered below, but if you need additional help, feel free to contact us. Track My Order. Change/Cancel Order Policy. Return Policy. Shipping Information. Our Price Match Guarantee. Pricing, Sales Tax, & Promotions. Check Gift Card Balance.
- Coupons
JCPenney Coupons Let Everyone Enjoy Huge Savings. Prepare...
- Shipping Information
JCPenney will not deliver to known expeditors or freight...
- Return Policy
At a JCPenney store: Bring your order to one of our JCPenney...
- Rewards Benefits
Enjoy great deals on furniture, bedding, window home...
- Payment Options
Customer Service; payment options ... pay your bill online,...
- Frequently Asked Questions
Customer Service Frequently Asked Questions Following a...
- Jewelry Protection Plans & Repair
Please feel free to contact Customer Care at 800-322-1189...
- Credit Card Benefits
*OFFER DETAILS: Subject to credit approval. In US and PR,...
- Coupons
May 3, 2024 · To talk to JCPenney Credit Card customer service, call 1 (800) 527-4403 and then Press "1" when prompted., enter your account number or Social Security number (SSN). Alternatively, stay on the line until you are connected to a live representative.
For U.S. cardmembers, call 1-800-527-4403 for internet support (or 011-800-527-4403 for residents of Mexico) and 1-800-542-0800 for general inquiries, during the following hours of operation: For cardmembers in Puerto Rico and the U.S. Virgin Islands, please call 1-800-981-8400 during the following hours of operation:
- Your JCPenney Card (back to top) Do I need to call to activate my card before I use it? No. Your card is automatically activated when you make your first purchase.
- Where can my JCPenney Card be used? Your JCPenney Card can be used at all JCPenney stores, jcp.com and Sephora.com. How do I find the nearest JCPenney store?
- What account information is available online? After you log-in you will have access to the following information: Account Summary - Gives you an overview of your account including: current balance, credit line, available credit, amount currently due, last bill date and amount, last sale date and amount and last payment date and amount.
- Can I make a payment online? Yes, for your convenience, click on Pay Your Bill Online. Can I make a recurring payment online? No. At this time, our online payment service cannot accept recurring payments.
Dec 18, 2020 · Sign in to your jcp.com account before checking out on jcp.com. If you use Guest checkout at jcp.com and use a payment method other than the JCPenney Credit Card or JCPenney Mastercard linked to your account, points will not be issued until you call 1-888-JCP-RWDS (1-888-527-7937).
Already a cardmember? Manage Your Account Online. make a payment | view account | set alerts & reminders. See if you Prequalify.
People also ask
How do I contact JCPenney credit card customer service?
How do I Close my JCPenney credit card online credit center account?
How do I log-in to the JCPenney credit card online credit center?
Can I use my JCPenney credit card for a day?
JCPenney Online Credit Center. Save throughout the year with Exclusive Cardmember Offers. Click here for more details. View my account Access your account information and a range of. e-Services, or send us a secure message online. Pay my bill View and pay your JCPenney Card bill online.