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Quick tip. Select Contact us at the bottom of this page, choose what you need help with and we’ll get you to the right agent. You can also get in touch with us by searching for the eBay Help article that deals with your issue.
- Overview
- Calling eBay Directly
- Calling eBay Using My eBay
When you have questions about an eBay process or an eBay transaction, you can
by telephone if the Help Center and forums fail to provide you with the information you need. You can either call eBay at the number provided to you after having navigated through the Customer Support option in My eBay, or call eBay’s customer service department directly.
Call eBay’s customer service department at 1-866-540-3229.
eBay is available to take calls Monday through Friday between 5 a.m. and 10 p.m. PST, and on weekends between 6 a.m. and 6 p.m.
Press # at the prompt, then press “1.
Press # once more, then press “0.
” An eBay representative will answer your call within an average of 12 minutes.
Alternately, you can contact eBay at 1-866-643-1587, press “4” at the Main Menu, followed by “6” at the Account Menu. However, this method may take up to 18 minutes as opposed to 12 minutes.
and click on “My eBay” in the upper right corner.
Sign in to your eBay account using your email address and password.
Click on “Customer Support” at the top left corner of your eBay session.
Point to the category that best describes your issue.
You can either choose to discuss “Buying,” “Selling,” or “Account.”
Select the reason for your inquiry from the options provided within the chosen category.
Apr 2, 2024 · Can I contact eBay by phone? In the US you can reach the eBay resolution center by calling (866) 348-9519 for general customer service, (866) 961-9253 for hacked accounts, or (866) 643-1607...
- Content & Operations Coordinator
- Authority Media
Find answers to your buying, selling, and account questions, or contact us for more help.
- Desktop. Go to eBay.com. If you are not automatically logged in, enter your username and password. Click on Help & Contact. The link is in the upper left corner of the window.
- Android. Open the eBay app. Enter your username and password if you're not logged in automatically. Tap ≡. It's in the upper left corner of the screen.
- iOS. Open the eBay app. Enter your username and password if you're not logged in automatically. Tap My eBay. It's in the lower left of the screen.
You can contact eBay Customer Service in the following ways: Select Contact us at the bottom of this page; Scroll to the bottom of any eBay Help article and choose a contact option; If you need help with a recent order, select the item above to get started. From time-to-time, our wait times may be longer than usual.
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Nov 26, 2023 · Options for Contacting eBay Customer Service. eBay provides several ways to get in touch with their customer support team: Phone Support. Best for: Urgent issues, complex account troubleshooting, speaking directly with a live agent. eBay‘s toll-free phone number in the US is 1-800-322-9266, and number for the UK is 03448 000005.
