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This web page allows customers in the US to contact the CEO's office of Samsung Electronics America directly. It also provides links to other support channels and privacy notice.
Get support from Samsung Experts and Samsung Care Pros, 24 hours a day, 7 days a week. Explore your service options, some of which can be handled fully online. Speak directly with a Samsung Care Pro or schedule a time for us to call you. Samsung Care is here to help.
Find out how Samsung Electronics America Inc. is rated by the Better Business Bureau and see customer complaints and reviews. The business offers TVs, home appliances, computers and other electronics.
- 85 Challenger Rd Fl 7, Ridgefield Pk, 07660-2118, NJ
- 0800-726-7864
5,023 complaints closed in last 12 months. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location.
- 18600 S Broadwick St, Compton, 90220-6498, CA
- Senior Vice President
- 0800-726-7864
- How to Contact The Samsung Complaint Department
- Reasons to Call The Samsung Complaint Department
- How to File A Complaint with A Small Claims Court Against Samsung
- What Else Can DoNotPay do?
Fortunately, Samsung provides customers with several ways of contacting their to address their issues. Most times, the Samsung complaint team will attempt to resolve your issue at this first contact stage. Here are the different ways you can contact the Samsung complaint team: You can also contact the complaint department via postal mail. Simply co...
As aforementioned, you can call the for many issues, especially ones related to your smartphones or other home appliances like the TV or refrigerator. But just because Samsung has some of the highest selling devices on the market doesn't mean their devices don't have issues. Some very common issues Samsung users will likely face when using their mo...
Many companies, the likes of Starbucks, Chipotle, Taco Bell, and One Shot Ketohave all faced court cases over one issue or the other regarding their products or services. A client can try reaching out to the Samsung complaint department to raise a complaint about their products with no success. In that case, you can file a case against Samsung in a...
Besides helping you file a complaint against Samsung, you can use DoNotPay to help get you through the following daily life issues: 1. File a claim in a small claims court 2. Get airline flight compensation 3. Steps to negotiate hotel bill 4. How to apply for free trials 5. Get chargebacks and refunds DoNotPay will almost certainly help you find th...
As always, we’re ready to serve you online at Samsung.com with round-the-clock chat, and on Facebook Messenger and Twitter. You can reach us by phone at 1-800-SAMSUNG. Nothing matters more to us than the relationships that we’ve built with our customers over the past 40 years in America.
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Dec 30, 2016 · We frequently receive complaints regarding Samsung. One customer reported that their phone was delivered to the wrong address, and although they were promised a refund it was never received. Another customer was not given the E-certificate they were promised.
