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In the video, the technician can be seen scratching the television with box cutters while the owner is out of the room resetting the circuit breaker in what the owner describes as an attempt to...
It's completely unacceptable and a scam that the repair technician broke the TV to refuse further repairs, but he had the opportunity to get a brand new tv as a replacement twice... Reply reply
https://www.youtube.com/watch?v=nUBJ2LD-Daohttps://www.youtube.com/watch?v=rV5bBSZX00Ehttps://www.youtube.com/watch?v=lLimCcnee9chttps://youtu.be/unPVf0sqAKI...
- 18 min
- 1.9M
- Louis Rossmann
Problem isn't a Samsung tech doing this, the problem is the company trying to hide it happening, and having a repair service structure that incentivizes this kind of behavior. 753 votes, 156 comments. 338K subscribers in the samsung community. Community run sub for all things Samsung.
Jan 8, 2024 · This Samsung Cares Technician damaged my TV on purpose, in order to void the warranty, because he was too lazy to take it apart and fix it...he even looks around for cameras, but I had a...
- 21 min
- 130.5K
- Say What
the Samsung rep gets the customer out of the room and then cuts the TV with a knife to damage it and void warranty.Customer complains to Samsung and only aft...
- 1 min
- 261
- Tiktoknews and Entertainment.
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The actual video footage showing the technician scratching the screen is quite a way in: https://youtu.be/lLimCcnee9c?si=FLnnRXxHtDzocrrD&t=922. The video is extremely rambling, but yep... it's extremely clear cut that the technician should be (at a minimum) fired and potentially charged by police.
