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  1. www.mychart.org › HelpHelp | MyChart

    How do I sign up for MyChart? Can I link two accounts? And other frequently asked questions about MyChart.

  2. MyChart is an online care management tool that’s been helping Kaiser Permanente members make informed decisions about their health for over 10 years.

  3. If you try to log in unsuccessfully too many times, you might be locked out of the account. In this case, you won't be able to reset your password yourself. For help resetting passwords and regaining access to your account, please reach out to your healthcare organization's MyChart support desk.

  4. Technical Questions. I forgot my username or password. What should I do? I didn’t receive my two-step verification code. What should I do? I was logged out of MyChart. What happened? What do I do if I get locked out of my account? I have multiple MyChart accounts. How do I link them together? How do I delete my account?

  5. If you do not remember any of this information, or you do not have a valid email address on file, you will have to contact your MyChart help desk at 866-312-5023 to help you regain access to your MyChart account.

  6. Can you send me a new activation code if I have lost it, let it expire, or did not receive it? My activation code does not work. What should I do? If I already have a MyChart account with another hospital, do I need to download the UH MyChart app?

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  8. MyChart Frequently Asked Questions What is MyChart MyChart offers patients personalized and secure on-line access to portions of their medical records. It enables you to securely use the Internet to help manage and receive information about your health. With MyChart, you can use the Internet to: View your medical record, including test results. Request prescription […]

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