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Select Contact us at the bottom of this page, choose what you need help with and we’ll get you to the right agent. You can also get in touch with us by searching for the eBay Help article that deals with your issue.
- Overview
- Calling eBay Directly
- Calling eBay Using My eBay
When you have questions about an eBay process or an eBay transaction, you can
by telephone if the Help Center and forums fail to provide you with the information you need. You can either call eBay at the number provided to you after having navigated through the Customer Support option in My eBay, or call eBay’s customer service department directly.
Call eBay’s customer service department at 1-866-540-3229.
eBay is available to take calls Monday through Friday between 5 a.m. and 10 p.m. PST, and on weekends between 6 a.m. and 6 p.m.
Press # at the prompt, then press “1.
Press # once more, then press “0.
” An eBay representative will answer your call within an average of 12 minutes.
Alternately, you can contact eBay at 1-866-643-1587, press “4” at the Main Menu, followed by “6” at the Account Menu. However, this method may take up to 18 minutes as opposed to 12 minutes.
and click on “My eBay” in the upper right corner.
Sign in to your eBay account using your email address and password.
Click on “Customer Support” at the top left corner of your eBay session.
Point to the category that best describes your issue.
You can either choose to discuss “Buying,” “Selling,” or “Account.”
Select the reason for your inquiry from the options provided within the chosen category.
Find answers to your buying, selling, and account questions, or contact us for more help.
Apr 2, 2024 · Learn how to reach eBay customer service for various issues, such as order problems, fraud, or seller complaints. Find the phone numbers, email form, chat option, and social media handles for eBay in the US.
- Content & Operations Coordinator
- Authority Media
Learn how to contact eBay by phone, chat, or email for various issues and questions. Find the contact option at the bottom of any eBay Help article or sign in to your account for personalized assistance.
Jul 13, 2024 · If you prefer to use your telephone, you can call eBay Customer Service at 1-866-540-3229. The automated voice system will guide you through options similar to those of the online system.
Feb 8, 2022 · The best way to contact eBay's customer service team is through their online help center. If you've been the victim of an eBay scam, you can call their fraud assistance team at...
