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Find answers to common problems, use online chat, or call 1-888-280-4331 for support. Learn about Prime, Kindle, Fire, Alexa, and other Amazon services and devices.
- Support Options & Contact Us
How to Get Customer Service Support. How to contact Amazon...
- Digital Services and Device Support
Need help with your Amazon devices and digital services,...
- Use Login With Amazon
Login with Amazon lets you use your Amazon user name and...
- Managing Your Account
Disability Customer Support Medical Care Groceries Best...
- Report Something Suspicious
Reporting suspicious phone calls, text messages, and emails....
- Security & Privacy
Learn how Amazon Customer Service protects your security and...
- Cancel Items and Orders
You can cancel physical items or orders that haven't entered...
- Check The Status of Your Refund
Amazon Music Stream millions of songs: Amazon Ads Reach...
- Track Your Package
Disability Customer Support Medical Care Groceries Best...
- Support Options & Contact Us
Jun 11, 2024 · Visit Amazon's Contact Us page. Select Something Else. Select I need more help. Say " Request a phone call" from the customer service chat. Choose " Ok, I'll enter my phone number ". Credit ...
- Daniel Oropeza
- Quick Amazon Contact Info
- Check Amazon's Customer Service Center and Public Support Forum
- Use Amazon's Online Live Chat
- Call Amazon Customer Service
- Email Amazon Customer Service
- Contact Amazon Using Social Media
Here are all the ways you can contact Amazon at a glance: 1. Customer Service Center 2. Online Live Chat 3. Phone: 1-888-280-4331 4. Email: cs-reply@amazon.com 5. Social Media 5.1. Twitter 5.2. Instagram 5.3. Facebook
If you have a question about one of Amazon's products or services, they've likely already created documentation that can help answer your question. Taking a quick look at the Customer Service Centermay save you a bit of time. Here are some of the topics covered in Amazon's Customer Service Center: 1. Delivery, orders, and returns 2. Payments, charg...
Amazon offers a live online chatthat allows you to speak with a customer service representative. You can access the live chat by going to the Customer Service Center and choosing "Something Else." On the next screen, you'll be asked to pick what you need help with. Select "I Need More Help." The live chat will open in a new window. Type "Speak to a...
If Amazon's documentation didn't help you and you're not interested in the online live chat option, you can always call Amazon's Customer Service Center at 1-888-280-4331. When you call this number, an automated service will ask you several questions. This is to ensure they get you to the proper department. Eventually, you'll make your way to a hum...
If you don't have time to wait in a queue, you can email cs-reply@amazon.com. Unfortunately, you can expect to wait several days (or longer) before you get a reply. Only use this option if your issue isn't time-sensitive.
This method is hit-or-miss. It's not recommended you use social media to contact Amazon for time-sensitive issues. More importantly, if your issue involves personal information such as your phone number or address, do not use social media to contact Amazon. If your issue isn't time-sensitive and doesn't require you to divulge any of your personal i...
How to Get Customer Service Support. How to contact Amazon Customer Service: Visit Customer Service on the top navigation bar. Select the option that addresses your question. Follow the prompts on the screen. Was this information helpful?
May 22, 2024 · Request a call from Amazon customer service. Alternatively, use the Amazon Call Me feature on Amazon's website. Enter your phone number, and a customer service representative will contact you. The ...
- Suzanne Kantra
Sep 13, 2023 · Choose the “Email” option to proceed. Explore the Amazon App: If you prefer using the Amazon mobile app, open the app and go to the “Help & Customer Service” section. You can usually find this in the main menu or the settings. From there, follow the prompts to reach the email contact form.
Mar 24, 2023 · Click the link to automatically open a chat with an Amazon customer service representative (or perhaps a bot—it’s hard to say). Type in your question or problem and work with the agent to get your issue resolved. If you find the chat unhelpful, type in a request for a call or ask for the customer service phone number.
