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Registering Your Guild Wars Account. Linking Your Guild Wars and ArenaNet Accounts. Finding Your Serial Code. Help with Guild Wars 2, Heart of Thorns, or Path of Fire. See all 7 articles.
Game Support. This section covers issues and solutions within the game itself. This includes any issues with in-game items, characters, guilds, and more. For more in-depth information about the game, you can also visit the official Guild Wars wiki.
Below are several steps which can help if you get stuck at the login screen. If you’re encountering an error message after you're logged in, we recommend visiting this page first to learn more about the different error codes and what you can do to get around them.
Jan 28, 2024 · There are several ways to obtain official support for Guild Wars : via the Guild Wars Support website at https://help.guildwars.com/hc/. Before submitting a support request, you can search the Knowledge Base to see if a remedy to your issue is already mentioned there. via e-mail to support@guildwars.com.
Registering Your Guild Wars Account. Linking Your Guild Wars and ArenaNet Accounts. Finding Your Serial Code. Help with Guild Wars 2, Heart of Thorns, or Path of Fire. See all 7 articles. This section includes information pertaining to the creation and management of your Guild Wars account.
Aug 26, 2022 · If you've run through all the troubleshooting steps above and still can't log in, please take a moment to send an email to support@arena.net for further assistance. Be sure to include the following details so we can help you as quickly and efficiently as possible - Account Name (your email address): First and Last Name:
If you’re not able to use the self-help features, the good news is that the support team is here to help you recover your account; all you need to do is submit a request and we'll help you get back in and playing!
