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Get what you need from our JCPenney Customer Service Links & Resources. Track your order, find a store, check your rewards, and more!
- Coupons
JCPenney Coupons Let Everyone Enjoy Huge Savings. Prepare...
- Shipping Information
Manufacturer-shipped items are sent to you directly from the...
- Return Policy
Items purchased at JCP.com are eligible for a return with a...
- Rewards Benefits
Enjoy great deals on furniture, bedding, window home...
- Change/Cancel Order Policy
Sign in or look up your order and select “Cancel Order” next...
- Payment Options
JCPenney Credit Card Member Benefits Enjoy shopping...
- About Pricing
Customer Service; pricing; our price match guarantee For...
- Product Recalls
Customer Service; Product Recalls; 2024 Recalls. Recall...
- Frequently Asked Questions
Customer Service Frequently Asked Questions Following a...
- Company Information
Founded in 1902, JCPenney is one of the nation's largest...
- Coupons
For information about a specific Program account (sometimes also referred to as a "profile") or other Program-related questions, contact JCPenney Customer Service by phone at 1-888-JCP-RWDS (1-888-527-7937).
Dec 7, 2015 · How can I contact J.C. Penney customer service? J.C. Penney customer support is available by phone at (800) 322-1189. What is J.C. Penney’s customer service email address?
Customer Service. (800) 322-1189. support@jcp.com. @askjcp on Twitter. Sign up to receive updates from the JCPenney Newsroom to your inbox.
Please call JCPenney Customer Service at 1-800-322-1189. We'll be happy to help you.
- Please call JCPenney Customer Service at 1-888-JCP-RWDS (1-888-527-7937). We'll be happy to help you.
- No, membership is free!
- Membership in the JCPenney Rewards program ("Program") is open to individuals who are residents of the 50 United States or Puerto Rico, and who are...
- Joining is easy! Just enroll at a JCPenney store with an associate at checkout, at www.jcp.com/rewards or via the JCPenney mobile application with...
- We will use the phone number or email address linked to your jcp.com/rewards account to assign points you earn on your qualifying purchases. Your e...
- If you have a valid email address on file with your JCPenney Rewards profile, you should receive an email from JCPenney Rewards within a week of ea...
- Sign in to www.jcp.com/rewards and go to "My Info" or "My Wallet". Or in the JCPenney mobile application, sign in to your account and click on "My...
- We have physical, technical and procedural safeguards in place to secure the personal information we collect from you on jcp.com/rewards or through...
- We're sorry that you would like to close your JCPenney Rewards membership. Please call JCPenney Customer Service at 1- 888-JCP-RWDS (1-888-527-7937...
JCPenney Store Locator - Find a nearest JCPenney department store & experience exceptional customer service and a broad selection of your favorite brands.
Apr 14, 2023 · JCPenney complaints contacts. Call Customer Care on (800) 322-1189. Visit Customer Care Information. Call Headquarters on (972) 431-1000.
