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LiveChat features. It's all about making your business goals a reality. Chat tools. Message sneak-peek. Canned responses. Chat tags. Rich messages. File sharing. Chat archives. Inactivity messages. Notifications. Chat transfer. Chat ratings. Messaging channels. Chat widget. Facebook. Instagram for Business. SMS. Email.
Mar 17, 2021 · A live chat app is a customer service tool that allows you to chat with customers in real-time. Usually part of a help desk package, live chat apps allow you to quickly respond to customer inquiries through your website. Live chat is quickly gaining ground as a fundamental component for providing omni-channel customer service and support.
LiveChat is the fastest way to support your customers. LiveChat can help you to solve problems right as they appear. Once a customer asks you a question, you can respond in seconds. It’s fast and makes for one amazing customer service. Easy to use for. customers and agents.
Feb 9, 2023 · The solution is simple: install live chat on your website and start having conversations with people right where they are. With that in mind, we’ve put together this comprehensive guide to help you understand how to make live chat work for you and your business. What is live chat?
Jul 25, 2023 · Live chat support is a way for customers to have real-time, back-and-forth conversations with support agents. Using live chat software embedded on a company’s website, customers can send their questions to a person who can quickly reply to them in the same small window.
Feb 23, 2022 · Live chat software is a service that allows customers to message, or “chat” with support staff or sales agents in real-time from their device while they’re on your website. Companies utilize a chat window where customers and representatives can interact with each other via instant message.
Apr 19, 2024 · Learn more about some common live chat apps to see which one is the right choice for your business needs. 1. Zendesk. Use case: Best-in-class CX software. Zendesk offers AI-powered live chat software to empower businesses to offer fast, personalized chat conversations at scale. Our live chat software enables businesses to add live chat support ...
