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    • Within 60 days

      • You can return most items within 60 days of the original order date. Some parts can't be returned or refunded. That limitation is noted on the item’s information page and during checkout.
      www.searspartsdirect.com › sa › return-policy
  1. Learn how to cancel, return or exchange parts ordered from Sears PartsDirect within 60 days of the original order date. Find out how to get a return authorization number, pay for return shipping and contact customer service.

    • Order Lookup

      Enter your order or subscription number to see your order...

    • Contact Us

      Contact Sears PartsDirect. Have any feedback? Want to talk...

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  3. Enter your order or subscription number to see your order history and tracking details, to return a part or to update your subscription.

  4. You can process a Parts Direct return at many Sears stores. A Return Authorization is required. You can request this online or go to a store and ask a sales associate for assistance.

  5. Contact Sears PartsDirect. Have any feedback? Want to talk to a sales associate? Do you have a question? Want to know our operating hours? Get in touch, we're glad to hear from you.

  6. Feb 7, 2018 · Learn how to return or exchange products purchased from Sears, including furniture, appliances, electronics, mattresses and more. Find out the return time period, exceptions, fees and other terms that apply to your purchase.

  7. Find Sears parts using our appliance model lookup system with diagrams. Our free DIY manuals and videos make repairs easy and fast.

  8. Apr 30, 2024 · – Sears Parts Direct Items: To return a Parts Direct item to a Sears store you must first acquire a Return Authorization form. Click Here to gain access to one. You can also go to any Sears store and ask an associate for assistance.

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