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  2. To activate your Key2Benefits card, you must call the number on the back of the card and follow the prompts. Start using your card immediately once it's activated.

  3. To check your Key2Benefits card balance online, you'll need to have an activated Key2Benefits card and be enrolled in Key2Benefits.com.

    • Check My Key2Benefits Card Balance
  4. The Key2Benefits card allows you to self-enroll in optional text or email alerts such as the addition of funds, low balance, zero/negative balance, and change of address online at Key2Benefits.com.2.

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  5. Enter your 16 digit card number, PIN (selected during the activation process) and confirm the code displayed on the screen. Select a user ID and password for future logons. You will be prompted to set up security challenge questions.

  6. View your current account balance and transaction history online 24/7 at Key2Benefits.com at no charge. • Phone – Call the Key2Benefits Customer Support at 1-866-295-2955 at no charge. • Text – Sign on to Key2Benefits.com and click the “Alerts” tab to enroll in text alerts, including current balance alerts.

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